Amazon Employees Listen In to Thousands of Alexa Recordings

Amazon customers have complained that their privacy has been violated after it emerged that the company employs hundreds of people to listen to recordings of them speaking to their Alexa devices. The company can listen to audio from all Echo devices, including the millions of UK households which use Alexa.

Employees in Romania, India, Costa Rica and the US are given recordings of some people speaking to their Alexa devices in order to verify that the virtual assistant is correctly understand them, according to Bloomberg.